We serve you as your assistance to provide safety and comfortable life.
We encourage our customers to join SMA-RELO HELP LINE to ensure after service support once you’re settled. ( 1500 yen / month )
Available in 10 languages
How we can help
- Emergency rescue service
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Feel free to call us for sudden unexpected accident or trouble in the night ※
- Cancellation of contract
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Please be aware that most contract requires more than 1 month prior notice before leaving an apartment
- Rent
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Transaction service in your regular and delay rent payment
- Glitches and troubles of the installations
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Key lost, plumbing and water, glass, electricity, gas and other installations of the room.
- Every day living regulations
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Troubles and the like including how to dispose trash and noise problem.
- Utilities
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Activate and terminating the contract for utilities
Troubles related to the bills of each utility service
- Temporary return to home country
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Be sure to call us before going out of Japan even it is temporary.
We tell you how to handle your utility bills while you are away
- Contract renewal
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Which paper, documents to prepare and other inquires
Available Properties
CONTACT
